Name: | Incident Management and Response
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Acronym: | |
Type: | Glossary Item |
Definition:
Incident Management and Response is a structured approach for addressing incidents in a systematic manner, guided by the severity, risk or criticality of the incident. This a comprehensive approach that encompasses the entire incident life cycle, encompassing the stages of incident identification, escalation, reporting, response, investigation, remediation, and data gathering. This framework may draw upon pre-established contingency plans and resilience analysis documents. Its primary objectives are to safeguard the well-being of individuals, both on-site and in the broader community, ensure an effective response to protect the environment, to preserve assets, and to uphold the reputation of the organization.
Statement:
Incident management and response outlines the policies, plans and processes required for effective response, communication, coordination, and investigation, internally and where relevant, to the public and external regulatory bodies. They include organizational, legal, and regulatory obligations for response plans.
Resource:
- Reference
- The Asset Management Landscape ISBN 978-0-9871799-1-3
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